Bet Mart 365 Privacy Policy

Welcome to Bet Mart 365. This Privacy Policy explains what information Bet Mart 365 collects about you, how that information is used, and the steps we take to keep your data secure.

By using the Bet Mart 365 website or app, you are agreeing to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services and contact us directly.

This Privacy Policy applies to:

• Applicable to users of the Bet Mart 365 website and mobile application.
• Applicable to both registered members and guest visitors.
• For users in Bangladesh and all other regions where Bet Mart 365 operates.
• For users accessing the service from any device — mobile, tablet, or computer.

Bet Mart 365 collects various types of information to provide you with the best possible service. Below is a detailed explanation of what information is collected and how.

Information You Provide Directly

• Personal Identity Information: Name, date of birth, nationality, and gender.
• Contact Information: Email address, mobile number, and current address.
• Identity Verification Documents: Copy of NID, passport, or driving licence.
• Financial Information: Payment method details (e.g., bKash, Nagad, Rocket number).
• Account Information: Username and password (encrypted).

Automatically Collected Data

• Device Information: Device type, operating system, and browser version.
• Log Data: IP address, login time, and session details.
• Cookies & Tracking: Your browsing behaviour and preferences.
• Gaming Data: Game history, bet amounts, and outcomes.
• Transaction Details: Complete history of deposits and withdrawals.

Bet Mart 365 uses your information only for specific, defined purposes. We never use your data for unnecessary purposes or sell it to third parties.

Primary Purposes of Use

• Account Management: Creating, maintaining, and securing your account.
• Service Delivery: Operating gaming, betting, deposit, and withdrawal services.
• Identity Verification: Completing the KYC process and preventing fraud.
• Financial Transactions: Ensuring secure payment processing.
• Customer Support: Resolving your questions and complaints promptly.
• Promotions & Bonuses: Creating offers tailored to your preferences.
• Responsible Gaming: Identifying excessive gaming and providing timely support.
• Legal Obligations: Meeting legal requirements set by regulatory authorities.

Bet Mart 365 does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances.

Cases Where Data May Be Shared

• Service Provider Partners: Payment gateways, KYC verification providers, and technology partners receive only the limited data necessary for their specific role, and are bound by strict confidentiality agreements.
• Law Enforcement: Data may be shared with regulatory bodies or law enforcement when required by a valid legal order or investigation.
• Fraud Prevention: Information may be disclosed to relevant authorities in cases of suspected money laundering or fraud.
• Business Transfer: In the event of a company merger or acquisition, the new owner will have access to your information, but it will remain subject to this policy.

Bet Mart 365 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the site to function properly. Without these, login and payments will not be possible.
• Performance Cookies: Measures and helps improve site speed and performance.
• Functionality Cookies: Remembers your language preference and login status.
• Analytics Cookies: Used to analyze user behavior and improve service quality.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Bet Mart 365 uses internationally recognized cybersecurity technology to protect your information. We believe it is our responsibility to keep every user's data safe.

• SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Data Backup: Regular backups are maintained on encrypted servers.

As a Bet Mart 365 user, you have a number of rights over your own data. We respect these rights and make them easy to exercise.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you can restrict how your information is used.
• Right to Data Portability: You can download your information in an easy-to-read format.
• Right to Object: You can object to the use of your information for specific purposes.

Bet Mart 365 strictly prohibits access by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If any minor's data is collected by mistake, it will be deleted immediately.
• Parents may contact us if they believe their minor child's information has been disclosed.

Bet Mart 365 may update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or through a site notification.

The date of any policy change will always be shown at the top of the page as "Last Updated". Continued use of the site after any changes will be considered as your acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We are always ready to assist you.